Styleabode Ltd Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Styleabode Ltd's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. Please read the following carefully. Your use of the Styleabode.com web site ("Styleabode.com") and purchase of the products (or services) ("Products") on it means that you agree to these terms and conditions ("Terms"). Styleabode.com is owned and operated by Styleabode Ltd (“Styleabode”) with registered company number 07764833, our registered office address is 26 Springhill Rd, Goring on Thames, Oxon RG8 0DA, UK

Shopping at Styleabode.com:

Please note:  references to Styleabode.com are also applicable to the website Styleabode.co.uk.

 

You can order Products online via this website.

 

When you place an order for a product ("order") you are offering to buy it for the price stated, subject to these terms.

When you place your order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the product is available and the details of the order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the products purchased. If the product is not available we will also let you know by email.

Styleabode Ltd may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the Products will be refunded in full. This does not affect your statutory rights.

All new orders are deemed separate and each is treated individually.

Price:

The price for each product is shown on Styleabode.com and includes V.A.T at 20%.

We always try to make sure that the prices on Styleabode.com are accurate but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you we will treat the order as cancelled. If an order is cancelled, any payment made for the products will be refunded in full.

You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.

Prices quoted on Styleabode.com are in UK pounds sterling - outside the UK your bank or credit card company should exchange the amount charged to the currency of your country at their current exchange rate. Please note that both charges and refunds are in UK pounds sterling and Styleabode Ltd cannot be held responsible for any loss due to exchange rate fluctuations.

Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.

Promotional Codes:

Discount codes and promotions cannot be used in conjunction with any other offer including products already discounted during our sale periods.

The offer is subject to availability on full priced items only.

 

Offers of free delivery are only available for standard UK delivery.

Payment:

You must pay for your order before it is delivered and you can do so by credit card or debit card.

Credit/Debit Card orders will be processed online. The following card types can be used - VISA, VISA Debit, MasterCard, Maestro and Solo. Currently we do not accept American Express. We aim to debit money from your account immediately, subject to your banking provider’s terms and conditions.

To ensure that shopping online is secure, when paying by credit/debit card your details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet.

 

Your credit card company may also carry out additional security checks to confirm it is you making the order. In the event your card is declined please contact your card issuer to authorise the transaction.

 

All order details and invoices will be sent to the credit card billing address and not the delivery address where the named recipient of the order differs.

Availability:

We try to keep Styleabode.com as up to date as possible but cannot guarantee that particular product will always be available. If we can't supply a product you will not be charged for it and we will refund or re-credit your account with the amount debited by us.

All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you the money you have paid for it.

Delivery:

Styleabode Ltd delivers to destinations in the UK and EU.

There are a number of options available for goods to be sent out, at varying charges - for full details see the Delivery section (link).

Copyright and Trade Marks:

Styleabode Ltd does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them.

The copyright in Styleabode.com and the content of all the software, web site and pages relating to the Styleabode.com web site is owned by “ITechCentral Ltd”, leased to Styleabode Ltd, and unless otherwise specified may not be used, copied or altered without our express consent.

Copyright extends to the design, look and feel of Styleabode.com and its marketing materials.

You may use Styleabode.com for private and personal non-commercial use only - i.e. to view, copy and print portions of Styleabode.com for the sole purpose of placing Orders. The materials on Styleabode.com may not be used for any other purpose.

Styleabode, Styleabode.co.uk, Styleabode.com and our logos are trade names or trademarks of Styleabode Ltd and may not be used by anyone else without our express permission. We are the owners of unregistered trade mark rights in them.

However, Styleabode Ltd does not make any warranty or representation in respect of any other trade mark and the trademarks of the brands featured on Styleabode.com belong to their respective owners.

Privacy and Data Policy:

Styleabode Ltd makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with our Privacy Policy.(link)

Returns:

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these terms do not affect your statutory rights.

We will try to attend to all returns as soon as practically possible.

Please note that product returns are not able to be accepted in person at our office address.

Unwanted Products:

Our policy is to ensure that you are satisfied every time you place an order with Styleabode.com. If you are unhappy with an item when you receive it or if you simply change your mind please return it to us within 30 days, with the dispatch note, having taken reasonable care of it and in an unused state complete with packaging and all components, and we will refund you the price you paid for that product (excluding P&P).

 

We will make the refund directly to the credit/charge card used to place the original order within 30 days or earlier once we have inspected the returned item and are satisfied that it has been returned to us in the condition it was in when delivered to you.

 

You will need to pay for the return postage of the products.

 

Certain products and services are excluded from this returns policy, including perishable items, personalised products or those made to order. These items cannot be returned for a refund unless faulty. Products excluded such as these are clearly marked on the product information page.

 

This does not affect your statutory rights.

 

Faulty Products:

We try to select and package the products to ensure they arrive in good condition. However, if a product arrives damaged or with defects, or is not what you ordered, we will replace it free of charge or provide a full refund as appropriate, if you return the product to us at the PO Box postal address below within 30 days of receipt, having notified us in writing within 5 working days of any breakages.

 

In these circumstances we will also pay you the cost of the return postage. Please obtain a proof of posting certificate from your Post Office or courier to enable us to process the refund for your return postage costs.

 

For help with items later than 30 days after your initial purchase please email us for more information.

 

This does not affect your statutory rights.

 


Returning Unwanted or Faulty Products:

Please contact us by telephone (on 0118 3245555) or email (at customerservices@styleabode.com) to inform us of your wish to return products.

 

We may allocate you with a returns code which should be included with the package to improve processing of your return.

 

We may also advise you how to send the item back to us. Occasionally items may have to be picked up by a courier service.

 

Otherwise, please use a secure delivery method which requires a signature upon receipt (such as via Royal Mail Recorded Signed-for) and return to:

 

Styleabode Ltd, Customer Returns
PO Box 4272

Reading

RG8 1AE

 

You will be responsible for the returned products until they reach us.

 

Unwanted Products - European Distance Selling Regulations (DSRs):

By law, consumers in the European Union have the right to cancel a contract for the purchase of an item within seven working days of the day after receipt of the order.

If you wish to cancel your order under the DSRs we ask you to please notify our customer service team in writing quoting your name and order number:

by email at customerservices@styleabode.com

or

by post to PO Box 4272, Reading, RG8 1AE, United Kingdom

We will then arrange for you to be refunded accordingly.

Where you are cancelling your order within this cooling-off period we will refund the cost of the item and the cost of sending the item to you as follows:

*      Where you are returning an item that was part of a larger order, we will refund any specific delivery charges that you incurred for that item over and above our standard delivery rate.

*      Where you are returning your entire order, we will refund the standard delivery charge incurred.

*      Where we collect an item from you, we reserve the right to recover the costs of collection from you.

We will not refund the cost of gift-wrapping, your costs in returning the item to us and other services provided to you in connection with your purchase (e.g. Express Delivery); UNLESS you are returning the item to us because of an error on our part, (or because it is defective) under our 30-day Money-back Policy above.

Unwanted Products - Custom-made and other Exempt Products:

Due to the bespoke nature of Custom-made and other Exempt products we are unable to offer our usual 30 Day Money Back Policy on these items, and due to their nature they are not subject to the right to cancel under the Distance Selling Regulations. These products will be clearly identified as such on their respective product pages.

In addition, certain other products are also exempt from our 30-day Money Back Policy above; these products will be clearly marked on their respective product pages. In the case of these items, the returns period is limited to seven working days following the day of receipt as per the right to cancel under the DSRs above and you shall be responsible for the cost of return.

This does not affect your statutory rights.

Styleabode Ltd Responsibilities:

Styleabode Ltd has tried to make the descriptions (including all pictures) of the products as accurate as possible but you should check the dimensions stated on styleabode.com or contact us for exact sizes, as all sizes are approximate.

Styleabode Ltd will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services.

Because of the nature of the Internet, Styleabode Ltd provides and maintains Styleabode.com on an "as is", "as available" basis and makes no promise that use of Styleabode.com will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website may contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use Styleabode.com in breach of these terms you will be liable to and will reimburse Styleabode Ltd for any loss or damage caused as a result.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Styleabode Ltd's liability for death or personal injury resulting from neither its negligence nor any fraudulent representation.

Styleabode Ltd will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, snow, war or act of God.

Please read the instructions, manuals and other user documentation that comes with your products carefully. Styleabode Ltd is not involved in the manufacture of products and will not advise on their use or operation or the manufacturer's guidelines. You are urged to use all products safely and in accordance with the manufacturer's guidelines.

These terms do not affect your statutory rights as a consumer, which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Styleabode Ltd excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Styleabode Ltd.

Styleabode Ltd shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

*      Any incorrect or inaccurate information on Styleabode.com;

*      Any interruptions to or delays in updating Styleabode.com;

*      The infringement by any person of any Intellectual Property Rights of any third party caused by their use of Styleabode.com or any Product purchased through Styleabode.com;

*      Any loss or damage resulting from your use or the inability to use the Styleabode.com web site or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control;

*      Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong;

*      Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading Styleabode.com, or from transmissions via emails or attachments received from Styleabode Ltd or its licensees and affiliates;

*      The availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties ("External Sites") to which Styleabode.com link and web sites located on or through any External Site nor for any transactions involving external Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those external Sites if you have any concerns regarding such links, web site or transactions;

*      All representations, warranties, conditions and other terms which but for this notice would have effect.

General:

Styleabode Ltd may change or withdraw any part of Styleabode.com, or may refuse you access to the web site at any time if we consider it necessary.

Styleabode Ltd may also terminate this agreement and immediately remove, cancel or suspend access to and use of Styleabode.com upon breach of any part of these Terms whatsoever.

Termination shall be without prejudice to Styleabode Ltd's other rights.

Styleabode Ltd acts as principal on its own account and not as agent for you or any other person.

If Styleabode Ltd does not enforce any provision of this agreement such will not be considered a continuing waiver.

In the event that any part of these terms is held to be unenforceable, such part will at Styleabode Ltd's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

These Terms constitute the full agreement between you and Styleabode Ltd and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.

Since we are principally aiming Styleabode.com at the UK and EU market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).

Use of Styleabode Ltd and these terms are subject to the laws of England and the jurisdiction of the English Courts.

Contacting us:

If you would like help when ordering, information about a product, a request for a product or if you would just like to provide us with feedback on our service, please email us at customerservices@Styleabode.com.

You can also contact us:

By post at PO Box 4272, Reading, RG8 1AE

By telephoning 0118 3245555 between the office hours of 9am and 5:30pm (UK time).

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Styleabode Ltd
Registered in England and Wales no: 07764833
Registered office: 26 Springhill Rd, Goring on Thames, Oxon, RG8 0DA
VAT registered